Official Document

11skm Terms and Conditions

By using this platform, you are considered to have agreed to these terms and conditions. Please read them carefully before you start playing.

Last Updated: 30 October 2026

This document is the official Terms and Conditions of 11skm. By accessing the website, registering an account, or playing games, you are considered to have read, understood, and agreed to comply with all of these terms. If you do not agree with any part, please do not use the service.

11skm reserves the right to update these terms and conditions at any time. Continuing to use the platform after any update will be treated as acceptance of the revised terms.

1. General Terms

This platform is intended for adult players in Myanmar only. Only players aged 21 and above may register an account.

  • Each player may only open one account in their own name. The account belongs solely to that individual and may not be shared, lent, or transferred.
  • Players from restricted territories will not be able to use the service.
  • Players are personally responsible for the accuracy of the personal information they provide.
  • Accounts opened from the same IP address, payment method, or device may be identified as linked accounts, and action may be taken as a result.

2. Account Registration and Verification

When registering, players must provide accurate personal information including their name, contact details, and date of birth.

  • To verify an account, we may request a copy of the player's national registration card or citizenship identity card at any time.
  • If an account is registered with false information, that account will be closed and any remaining balance may be forfeited.
  • If your account is accidentally lost, contact the support team immediately.
  • Accounts suspected of being opened for unlawful purposes may be temporarily suspended while under investigation.

3. Deposits and Withdrawals

3.1 Deposits

Deposits are supported via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. The minimum deposit amount is 3,000 Ks. No commission is charged on any deposit method; however, 11skm is not responsible for any fees charged by banks or payment service providers.

Deposits must be made only from the player's own bank account or payment account. Third-party payments will not be accepted.

3.2 Withdrawals

The minimum withdrawal amount is 20,000 Ks. Withdrawals are processed within 10–45 minutes of the request.

  • Withdrawals must be made using the same method used for the deposit.
  • Account KYC (identity verification) must be completed before withdrawals can be processed.
  • Withdrawals may take longer due to security or financial checks. The support team will notify you if this happens.
  • Funds obtained through bonus abuse or arbitrage rather than actual gameplay are not eligible for withdrawal.

4. Bonus and Promotion Terms

Bonuses are offered to help players enjoy the games. Players who claim bonuses must follow these terms along with the specific bonus conditions that apply.

4.1 Welcome Bonus

A 100% bonus (up to 100,000 Ks) is available on your first deposit. To withdraw bonus funds, you must wager the bonus amount × 15 times.

Example — If you deposit 20,000 Ks, you receive a 20,000 Ks bonus, giving a total balance of 40,000 Ks. To be eligible to withdraw, you must wager 20,000 Ks × 15 = 300,000 Ks.

  • The bonus can only be claimed once. Repeated claims by members of the same family or from the same IP address are not allowed.
  • Bonus winnings can only be withdrawn after the wagering requirements for the promotion have been met.
  • If bonus funds are used for money laundering purposes, they will be immediately forfeited and the account will be closed.
  • Please note that when calculating bonus wagering progress, Baccarat, Roulette, and games not included in the promotion count for only 10% of the wagered amount.

4.2 Cashback

VIP players earn weekly cashback based on their tier: Bronze — up to 0.4% of wagers, Silver — up to 0.8%, Gold — up to 1.2%. Cashback is credited to the account as a deposit bonus and promotion terms continue to apply.

5. Fair Play Policy

11skm provides a fair and transparent gaming environment for all players. Game outcomes are determined using a Random Number Generator (RNG), and no one can predict the result in advance.

  • Any game results caused by a software glitch will be voided and gameplay during that period will not be counted.
  • If a player attempts to exploit the game system through dishonest means, those plays and results will be voided and the account will be closed.
  • Data and gameplay records are analysed to provide each individual player with the best possible gaming experience.

6. Prohibited Activities

The following activities are strictly prohibited on this platform—

  • Allowing or encouraging players under 21 years of age to access or play on this platform
  • Conducting money laundering through this platform
  • Using software bots, automated playing programs, or VPNs to bypass restrictions
  • Using another person's payment method to make deposits on their behalf
  • Deliberately planning and carrying out bonus abuse
  • Threatening or harassing staff or other players

If any prohibited activity is detected, that account will be immediately suspended, remaining funds forfeited, and corrective action taken.

7. Personal Data Protection

Player personal data is protected with SSL encryption and will not be sold or shared with any third party. For detailed information on how we handle data, read our Privacy Policy.

8. Limitation of Liability

11skm is not responsible for financial losses a player incurs from gameplay, losses caused by third-party data breaches, or game result issues arising from internet disconnection.

  • Losses that occur during periods when the platform is closed without prior notice
  • Issues arising from incorrect information provided by the player themselves
  • Amounts lost due to actions taken in any game without an announced promotion

9. Responsible Gaming

11skm cares about players' healthy gaming habits. Playing is for entertainment purposes only — do not treat it as a way to earn income. For support with gaming control and related enquiries, read our Responsible Gaming page.

To request self-exclusion, contact our support team — available 24/7 via Myanmar-language Live Chat.

10. Dispute Resolution

If a dispute arises between a player and the platform, it must first be resolved by contacting the support team. You can reach us via 24/7 Live Chat or by email at [email protected].

A player account that attempts to resolve issues through abusive language, threats, or unlawful means may be immediately suspended and service terminated.

11. Terms and Conditions Amendments

11skm may amend these terms at any time without prior notice, and such amendments take effect from the time they are published on the website. Players should check this page regularly.

Continuing to use the platform after an amendment is made will be considered acceptance of the updated terms.

12. Contact and Support

If you have any questions about these terms, you can reach our support team via 24/7 Myanmar-language Live Chat. To contact us by email, send a message to [email protected].

Questions About Terms and Conditions

Only players aged 21+ may use this platform. If a player is found to be under 21, their account will be closed immediately and any remaining balance will be forfeited.

Slots contribute 100% toward bonus wagering requirements. Note that games such as Baccarat and Roulette contribute only 10%. Contact our support team for the full list.

Withdrawals are normally processed within 10–45 minutes of the request. However, if your KYC verification is incomplete or a security check is underway, it may take longer.

Each player is allowed only one account. If additional accounts are found to be used to claim extra bonuses, those accounts will be closed, any balances will be forfeited, and a permanent ban may be imposed.

No. Deposits must be made from the player's own bank account or their own KBZPay / Wave Money / AYA Pay / CB Pay. Deposits from a third party will be treated as money laundering, and the funds and account will be suspended.

You can contact our support team via 24/7 Live Chat to request self-exclusion. They will assist you, and you can read more details on the Responsible Gaming page.

Any updates will be shown on this page along with a "Last Updated" date. Players should check this page regularly. Continuing to use the service after changes have been made will be treated as acceptance of the updated terms.